Casago SoCal

Casago SoCal information

Terms of Use

These terms govern how you use this website: browsing homes, checking availability, requesting quotes, and booking online. They do not govern your stay.

Casago SoCal is the brand under which licensed California brokerages manage vacation rental homes across eleven destinations, from the Central Coast to the Coachella Valley. Each destination is served by the brokerage licensed for it, and the footer of every destination page names that brokerage, its designated broker, and its CA DRE license number. These terms are an agreement between you and the Casago SoCal brokerage responsible for the destination you are browsing.

Effective date: September 2026.

Using this site means you accept these terms. If you do not accept them, please do not use the site.

Your stay is governed by your rental agreement, not by this page

The terms of your stay come from the rental agreement you sign when you book, not from this page. That agreement covers occupancy, house rules, check-in and check-out, pets, damage, cancellation, and refunds for the specific home you reserved. Where the two documents differ about your stay, the rental agreement controls.

Cancellation terms, payment schedules, fees, and taxes are set per home and per market. The ones that apply to your reservation appear in your quote at checkout and in your rental agreement. Nothing on this page changes them. Read both before you book, and call the local office if a term is unclear.

Using this site

You may use this site to look at homes, check availability, request quotes, and book a stay for yourself or for the people traveling with you. You need to be legally able to enter a binding contract, and the information you give us has to be accurate and complete.

Please do not scrape, crawl, mirror, or copy the site or its listings for another service or database; probe, disrupt, or work around the site's security; use the site to send unsolicited messages; hold or place reservations you do not intend to honor, or book on someone else's behalf without their permission; upload unlawful or malicious material; or misrepresent who you are. We may suspend or block access to the site when it is being used that way.

Quotes, availability, and payment on this site

A quote on this site is priced for specific dates and a specific home, and it holds only while those nights remain open. Your reservation is confirmed when we send you a confirmation and the payment terms shown in your quote have been met. Until then, the calendar can change.

Rates move with the season in every market we manage, so the same home prices differently across the year. If a listing, rate, fee, or total is displayed in error, we may correct it, and we will contact you before charging an amount that differs from the total you approved.

Payments made through this site are handled by third-party payment processors. We do not control their systems, and their own terms apply to how your card data is collected and stored.

Photos, descriptions, and area information

Photos, floor plans, amenity lists, maps, and neighborhood notes describe our homes as accurately as we can keep them, but they are not guarantees. Furnishings get replaced, an amenity goes out of service, construction starts next door, and local short-term rental rules change. The details that bind us for your reservation are the ones in your confirmation and rental agreement.

Our area guides and destination pages are for general planning. Coastal fog, desert heat, mountain snow, and weekend traffic all shift with the season, and public parks, beaches, and businesses keep their own hours and their own rules. Check current conditions before you rely on anything you read here.

Content and trademarks

The text, photographs, video, graphics, layout, and code on this site belong to us or to the people who licensed them to us. You are welcome to view pages, share links, and print what you need to plan your own trip. You may not republish, resell, or feed this content into another listing site, database, or model training set without written permission.

The Casago name, logo, and related marks are the property of their owner and are used by this office as part of the Casago franchise system. Other company names, logos, and product names on the site belong to their respective owners.

Reviews, photos, and anything else you send us

If you send us a review, photo, comment, or suggestion through this site, you keep ownership of it. You also give us permission to use it in our marketing and on our site, with your first name and market where that is relevant. Send only material you have the right to share, and leave out other people's personal information.

Do not send confidential or sensitive information through public forms on this site. We may remove submitted content that is unlawful, misleading, or abusive, and we are not obligated to publish or keep anything you send.

SMS Terms & Conditions

SMS consent communication

Phone numbers and SMS consent information collected through our website, booking process or inquiry forms will not be shared with third parties or affiliates for marketing purposes.

Types of SMS communications

If you opt into SMS from Casago SoCal, you may receive messages about:

  • Reservation confirmations
  • Arrival and check-in instructions
  • Property access information
  • Maintenance or service notifications
  • Booking or account-related updates
  • Property management inquiries and owner communications
  • Customer support communications

Message frequency

Message frequency may vary depending on the nature of your reservation, inquiry, account activity, or communication preferences.

Message and data rates

Standard message and data rates may apply based on your mobile carrier plan.

Opt-in method

You may opt in by submitting forms through the website, completing reservation requests, or providing consent during the booking or inquiry process. Consent to receive text messages is not a condition of any purchase, reservation, or service.

Opt-out method

You may opt out at any time by replying STOP to any message, or HELP for assistance. You can also contact the team at info@casagosocal.com or (866) 365-2221. Opting out of text messages does not stop the email or telephone contact a reservation or inquiry requires.

Links and third-party services

Links to other websites are here to help you plan. We do not operate those sites, and we are not responsible for their content, availability, pricing, or privacy practices. The same applies to listing channels, mapping services, review platforms, and payment providers reached through this site. Their terms and privacy policies govern your use of them.

Disclaimer for this website

This site is provided on an as-is and as-available basis. We work to keep it accurate and running, but we do not promise that it will be uninterrupted or error free, that defects will be corrected, or that every listing, rate, amenity, or area detail shown here is complete and current at the moment you read it.

This disclaimer is about the website. It does not limit what we owe you for your stay under your rental agreement, and it does not affect any rights you have that cannot be waived under applicable law.

Limitation of liability

To the maximum extent permitted by law, Casago SoCal and its brokerages, employees, contractors, vendors, and partners are not liable for indirect, incidental, or consequential damages, or for lost profits, lost data, business interruption, reservation interruptions, or website downtime, arising from or related to your use of this website.

Your sole remedy for dissatisfaction with this website is to stop using it.

This section addresses liability arising from use of this website. Liability connected to your stay is addressed in the rental agreement you sign when you book, and nothing here waives any right you hold under California law that cannot be waived.

Governing law, venue, and disputes

Every home on this site is in California, and every Casago SoCal brokerage is licensed in California. These terms, and any dispute about this website, are governed by the law of the State of California, without regard to its conflict of law principles. Any proceeding will be brought in the state or federal courts serving the county in which the home you booked is located.

Before anything formal, we would rather hear from you. Contact the local office that manages the home and give our team a chance to fix the problem.

Changes to these terms

We update these terms when the site changes or the law does. The version posted on this page is the current one, and the effective date at the top tells you which version you are reading. Continuing to use the site after an update means you accept the updated terms. An update to this page does not change a reservation you have already made.

How to reach us

Questions about these terms, or about anything on this site, go to the local office that manages the home you are looking at. Destination contacts are listed on our contact page at /contact, or call (866) 365-2221.

Formal legal notices must be sent to the Casago SoCal brokerage named in the footer of the destination page for the home concerned.

Common questions about these terms

Do these terms cover my stay?

No. These terms cover your use of this website. Your stay is governed by the rental agreement you sign when you book, together with the quote and confirmation for your reservation. Where the two documents differ about your stay, the rental agreement controls.

Where do I find the cancellation terms and fees for a home?

Cancellation terms, the payment schedule, fees, and taxes are set per home and per market. They appear in your quote at checkout and in your rental agreement. This page does not set them and does not change them, so read the quote before you pay.

Can these terms change after I book?

These website terms can be updated when the site or the law changes, and the effective date at the top tells you which version you are reading. An update does not change a reservation you already made. Those terms live in your rental agreement and confirmation.